ABOUT US
It’s an exciting time at Thrive Commerce. As an early stage software start-up, we have some of the world’s leading retail and ecommerce companies to call as clients. We are venture capital backed from leading VC firms along with strategic investors and advisors from industry leading SaaS companies…Best of all, we’re just getting started.
How did we do it? Thrive is focused on solving important problems that brands face — how to leverage promotions to drive revenue and profits while satisfying shoppers. We’re solving this problem with proprietary technology which helps companies leverage their shopper incentives more intelligently and in a more data-driven way by using Thrive’s personalized promotions technology. Leveraging Thrive’s intelligent promotions solution results in a better shopping experience, increased on site conversion and more revenue.
JOB DESCRIPTION
We’re looking for a Customer Success Manager to cultivate and grow Thrive’s existing client base. In this role, you will lead the implementation process as well as drive product adoption, usage, and retention while maximizing client benefit. The Customer Success Manager will be responsible for fostering long-term relationships, procuring associated renewals, and turning critically important accounts into deeply engaged strategic partners.