Lead Site Reliability Engineer


Lead Site Reliability Engineer

Company Overview

Thrive Commerce is a venture-backed SaaS eCommerce start-up in Center City Philadelphia. We’ve spotted a huge inefficiency in the $3 trillion global eCommerce industry and are currently disrupting it with leading retailers like Advance Auto Parts, eBags, Shoe Carnival and others.

Thrive is bringing new meaning to promotions. No longer are brands stuck in the past with manual processes, a siloed approach, lack of control, and one-size-fits-all strategy. Our Intelligent Promotions Solution empowers brands to efficiently centralize, control and personalize promotions – delivering the right promotion to the right customer in the right place at the right time – for more conversions and growth, and a healthier bottom line.

Job Description

Thrive Commerce embraces the SRE philosophy. We’re looking for an experienced operations leader with strong Ruby on Rails/JS, DevOps, and automation skills to join our engineering team as a Lead Site Reliability Engineer.  You’ll take ownership of our high traffic, high availability AWS Elastic Kubernetes Service deployment which allows our suite of products to deploy and scale with minimal downtime.

Your focus will be on maintaining, troubleshooting, documenting, and expanding our infrastructure.  Initially you’ll build out our continuous deployment infrastructure, improve dashboarding and monitoring, and perform required system upgrades.

Moving forward, your focus will shift to assisting the engineering team build scalable, performant features and products through education and hands-on coding.  You’ll also keep current on industry trends and best practices.  As we expand, your experience and leadership will be leveraged to hire and manage new ops engineers.

Desired Skills & Experience

Our systems are web/mobile database applications and RESTful APIs. To ensure you hit the ground running, it’s essential that you have the following skills and experience:


  • 2+ years experience with a production SaaS solution
  • 4+ Years experience Ruby on Rails
  • Experience with modern web application development methodologies
  • Experience building large-scale web applications
  • Test automation tools like RSpec, JUnit, etc.
  • SQL, preferably MySQL
  • 2+ years experience supporting large-scale Ruby on Rails applications in an AWS environment (EC2, S3, RDS, EKS)
  • Automation with tools like Ansible, Chef, Terraform, CloudFormation, Jenkins
  • BS in Computer Science, MS preferred – or equivalent experience
  • Web Application/Service coursework preferred
  • You must currently be eligible to work in the USA

Bonus Items

  • Front-end experience with EmberJS/React/AngularJS
  • HTML/CSS/JavaScript
  • Personal programming projects, active in the open-source community
  • Experience building native mobile applications
  • Google Analytics, SEO, eCommerce platform (ex. Magento) experience
  • Understanding of digital coupons, SEM, affiliate marketing, and other online marketing concepts


Center City, Philadelphia PA; WFH Fridays


Salary + health benefits + highly leveraged stock options

Apply Now!

    Why Work at Thrive?

    We’re growing!
    At Thrive, you can pave your own career path. We are growing quickly, so you’ll have a lot of responsibility and the opportunity to define your next step. The sky really is the limit!
    Flexible PTO
    We hire the best, so we treat them the best. Get your work done and enjoy unlimited PTO! We also offer flexible work from home opportunities.
    Free Coffee, Beer & Ping Pong (and Beer Pong!)
    “Love” and “work” don’t usually go together, but we’re sure you’re going to love working here! Our WeWork office provides countless perks, free coffee and food, special events, and endless amenities.
    Health and Wellness 
    You’re a vital part of our success, so we do everything we can to make sure you’re healthy and happy, and it all starts with our top-quality health and dental benefits.
    In the Heart of Philadelphia 
    Our offices are located in the heart of beautiful Philadelphia, just minutes from regional rails and SEPTA. You’re never more than a brief walk from dozens of lunch spots or gyms.
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