Current Job Openings at Thrive

Sales

Account Executive

About us

It’s an exciting time at Thrive Commerce. As an early stage software start-up, we have some of the world’s leading retail and ecommerce companies to call as clients. We are venture capital backed from leading VC firms along with strategic investors and advisors from industry leading SaaS companies…Best of all, we’re just getting started.

How did we do it?  Thrive is focused on solving important problems that brands face — how to leverage promotions to drive revenue and profits while satisfying shoppers. We’re solving this problem with proprietary technology which helps companies leverage their shopper incentives more intelligently and in a more data-driven way by using Thrive’s personalized promotions technology. Leveraging Thrive’s intelligent promotions solution results in a better shopping experience, increased on site conversion and more revenue.

Job Description:

As the first Account Executive at Thrive Commerce, you will be responsible for managing a full sales cycle, building new customer pipelines, cultivating relationships based on providing value to prospects, and negotiating & closing new business. We’re looking for a seasoned software sales executive with experience opening enterprise accounts, driven to be a top performer in sales, highly competitive, and at the same time a consummate team player. As a key member of Thrive’s sales team, you will:

  • Manage the sales-cycle including lead generation qualification and other deliverables for closing deals while consistently delivering on aggressive sales goals
  • Understand accounts’ needs and master the business problem we solve, the value Thrive provides and why it is unique in the marketplace
  • Hunt and aggressively prospect new business to generate new opportunities via outbound calls & emails, social media, & networking
  • Provide timely and insightful input back to other corporate functions, particularly product management, marketing, and engineering
  • Maintain accounts in CRM and provide up to date and accurate ongoing forecasts
  • Work closely with VP of Sales and CEO to continually optimize the sales process

Desired skills & experience:

  • Minimum 2+ years consistent quota over achievement in a Software Sales role
  • Experience selling an enterprise B2B software application; on-demand/SaaS, preferably to the retail and ecommerce industry
  • Track record of developing uncovering new opportunities, adding logos in an Enterprise Software space
  • Use a consultative approach to determine customer needs and establish trusting relationships with prospects
  • Experience managing the sales cycle from business champion to the C-level Executive
  • Excellent Sales DNA and sales methodology
  • Ability to travel up to 40% of the time
  • Have the drive, initiative, and personal accountability to own your results, not satisfied with the status-quo
  • Thrive in a fast-paced, high-growth, goal-oriented and rapidly evolving environment
  • Motivated to overcome challenges and thrive with adversity
  • Extremely competitive, have excellent communication skills, and enjoy winning as a team

Location:

Flexible; Philadelphia, PA

Compensation:

  • Competitive base salary, uncapped commission, and highly leveraged stock options
  • Benefits: Healthcare, Vision, Dental
  • Flexible PTO Policy
  • Work From Home Fridays

Contact

Danny Morrissey, Director of Sales – danny.morrissey@thrivecommerce.com

Sales Development Representative

Job Description:

The Sales Development Representative is responsible for generating qualified leads and signing new clients. We are looking for entrepreneurial, relentless “never-take-no-for-an-answer” professionals to sell our software solution, the Thrive Omnichannel Promotions Engine, to senior executives in the retail space. The position requires a passion to succeed, willingness to go the extra mile and the desire to be part of a winning team.

Responsibilities:

  • Generate new sales prospects & target segments via online research
  • Schedule new prospect demos via telesales, email & social marketing and where appropriate via attending industry events
  • Educate prospects on the quantitative and qualitative benefits of our solution
  • Prepare demo call prospect summaries for sales team
  • Work collaboratively within the sales department to optimize lead generation processes and methods
  • Successfully manage and overcome prospect objections
  • Become a trusted resource and develop superior relationships with retail prospects
  • Update lead and prospect interaction in Company’s CRM system  
  • Consistently achieve qualified opportunity quotas

Qualifications:

  • 4-year College degree
  • Positive and energetic phone skills, excellent listening skills, strong writing skills
  • Confident and compelling presentation style
  • Ability to work in a high-energy sales team environment; team player
  • Process agility; able to take in new information and quickly transition & apply
  • Proficient with standard corporate productivity tools (email, voicemail, MS Office)
  • Experience selling software solutions to corporate clients a strong plus
  • Sales training and salesforce.com experience a strong plus

Location:

Flexible; Philadelphia, PA

Contact

Scott Stuebner | scott.stuebner@thrivecommerce.com 

Sales & Marketing Intern

Company Overview:

Thrive Commerce, based in Center City Philadelphia, has launched a white label Promotions Engine to help online merchants dynamically distribute deals to their shoppers. Thrive Commerce’s unique platform implements a dynamic on-site Savings Center along with a robust back office, which empowers Thrive’s partners to distribute real-time deals more effectively through multiple marketing channels while delivering full customer analytics. Thrive’s solution lowers reliance upon expensive affiliates and creates more profitable customer relationships.  Thrive’s customers include Gap, Francesca’s, Old Navy, Advance Auto Parts, Banana Republic, Payless Shoes and more.

Job Description:

As a Sales & Marketing Intern at Thrive, you will support the Company’s ongoing sales and marketing efforts and work closely with team members to complete projects. A major focus of the role is to help research and identify sales targets and help organize the Company’s CRM system. The Sales & Marketing Intern will also help with marketing activities such as development of Thrive sales & marketing collateral, social media, market research and researching content for targeted sales outreach.

As part of a truly cross-functional team you will gain valuable experience at one of Philadelphia’s fastest growing start-ups where your ideas actually matter.

This position is unpaid.  Company will complete any required paperwork if candidate is eligible for University credit.

Responsibilities:

  • Work with sales team to research and document sales prospects
  • Compile data for case studies
  • Organize sales data in Company’s CRM system
  • Prepare for meetings with sales targets
  • Curate and post social media content
  • Help marketing team identify subjects and email content
  • Provide support to sales & marketing team as needed

Qualifications:

  • Pursuing Bachelor’s degree
  • Passion for sales, digital, marketing, communications & technology
  • Superb research and writing skills
  • Ability to prioritize multiple projects
  • Ability to handle information in a confidential, objective & professional manner
  • Collaborative, team player mentality with exceptional attention to detail

Location:

Flexible; Philadelphia, PA

Contact

Danny Morrissey | danny.morrissey@thrivecommerce.com

Customer Success

Customer Success Manager

Company Overview:

Thrive Commerce is a venture-backed SaaS eCommerce start-up in Philadelphia. We’ve spotted a huge inefficiency in the $1 billion+ digital promotions industry and are currently disrupting it with leading retailers like Advance Auto Parts, eBags, Shoe Carnival, and others.

We’re looking for a Customer Success Manager to cultivate and grow Thrive’s existing client base. In this role, you will lead the implementation process as well as drive product adoption, usage, and retention while maximizing client benefit. The Customer Success Manager will be responsible for fostering long-term relationships, procuring associated renewals, and turning critically important accounts into deeply engaged strategic partners.

Job Description:

As a member of Thrive’s growing Customer Success team, you will:

  • Ensure a premium experience for our clients by understanding their business objectives
  • Manage & oversee implementation, launch, and onboarding for new clients
  • Deliver insights on key performance metrics monthly, and establish data-informed narrative & recommendations customized per client
  • Become expert in the product: be able to conduct live & in-person product demonstrations
  • Understand clients’ unique business needs and develop creative solutions that leverage Thrive’s product
  • Develop and maintain productive connections with all contacts on the account: you should establish yourself as a trusted advisor and promotions thought leader
  • Drive post-sale account growth by managing cross-selling opportunities where applicable
  • Facilitate and assist in the processing of contract renewals and client monthly and annual performance reporting
  • Collaborate with sales & marketing teams to provide crucial data & report on client trends and new use cases
  • Help evolve our product features & functionality by providing quantitative and qualitative feedback to CEO, Product & Engineering Teams
  • Update & improve existing client personas, and iterate on existing engagement tactics & processes

Desired Skills & Experience:

  • 1-3+ years relevant business experience, preferably with a SaaS solution
  • Possesses strong business acumen, technical savvy, and analytical skills
  • Proven ability to prioritize and manage multiple projects, and work successfully within tight deadlines
  • Exceptional written and oral communication skills
  • Detail oriented and strong organizational skills in mapping clients next activities
  • A self-starting, entrepreneurial mindset and the ability to bring out this quality in others
  • Love to uncover opportunities and help solve customer problems

You get bonus points for:

  • Client management experience
  • Experience selling in consultative approach, leading to outcomes in a competitive environment
  • Experience in the eCommerce industry
  • Knowledge of Google Analytics, SEO tools, and/or eCommerce platforms
  • Understanding of digital marketing concepts

Location:

Flexible; Philadelphia, PA

Compensation:

Salary, health benefits + highly leveraged stock options

Contact

Emily Coch, Product/Snr. Customer Success Manager – emily.coch@thrivecommerce.com

Engineering

Senior Engineer

About us

Thrive Commerce is a venture-backed SaaS eCommerce start-up in Center City Philadelphia. We’ve spotted a huge inefficiency in the $3 trillion global eCommerce promotions industry and are currently disrupting it with leading retailers like Advance Auto Parts, eBags, Shoe Carnival and others.

Job Description:

Be part of an exciting startup and help design, implement and deploy highly scalable, fault-tolerant, secure platform. As a senior member of Thrive’s growing engineering team, you will:

  • Participate in the architecture design of one or more critical systems of our platform
  • Independently and efficiently write concise, maintainable, well-tested code that fulfills evolving business requirements
  • Be a productive team player in an Agile SDLC and tackle exciting technical challenges and problem solving with passionate tenacity
  • Work in a fast-paced but flexible startup atmosphere where you’re assessed on results and given the freedom to achieve them
  • Work hard and smart with us from day one to build a SaaS platform that will forever change eCommerce, and have fun doing it

Desired skills & experience:

Our systems are web/mobile applications and RESTful APIs, all built with Ruby on Rails backend. To ensure you hit the ground running, it’s essential that you have 2-6 years of strong, recent experience with Ruby on Rails, as well as the remainder of stack and tools supporting these systems, such as:

  • Deep JavaScript and HTML5 comprehension and experience
  • Experience with JavaScript frameworks, bonus points for Ember.js
  • Modern UI/UX sensibility, with front-end framework such as Bootstrap
  • Extensive MySQL (or similar relational database) experience
  • Experience with GitHub, thorough understanding of VCS in general
  • Complete comfort working in Linux environments

You get bonus points for:

  • Personal programming projects, active in the open-source community
  • Google Analytics, SEO, eCommerce platform (ex. Magento) experience
  • Understanding of digital coupons, SEM, affiliate marketing, and other online marketing concepts
  • Familiarity with AWS PaaS (EC2 et. al.)
  • Background in successful entrepreneurial ventures

Location:

Center City, Philadelphia PA; WFH Fridays

Compensation:

Salary + health benefits + highly leveraged stock options

Contact

Joe Cairns, VP of Engineering – joe.cairns@thrivecommerce.com

Lead Site Reliability Engineer

About us

Thrive Commerce is a venture-backed SaaS eCommerce start-up in Center City Philadelphia. We’ve spotted a huge inefficiency in the $3 trillion global eCommerce industry and are currently disrupting it with leading retailers like Advance Auto Parts, eBags, Shoe Carnival and others.

Thrive is bringing new meaning to promotions. No longer are brands stuck in the past with manual processes, a siloed approach, lack of control, and one-size-fits-all strategy. Our Intelligent Promotions Solution empowers brands to efficiently centralize, control and personalize promotions – delivering the right promotion to the right customer in the right place at the right time – for more conversions and growth, and a healthier bottom line.

Job Description

Thrive Commerce embraces the SRE philosophy. We’re looking for an experienced operations leader with strong Ruby on Rails/JS, DevOps, and automation skills to join our engineering team as a Lead Site Reliability Engineer.  You’ll take ownership of our high traffic, high availability AWS Elastic Kubernetes Service deployment which allows our suite of products to deploy and scale with minimal downtime.

Your focus will be on maintaining, troubleshooting, documenting, and expanding our infrastructure.  Initially you’ll build out our continuous deployment infrastructure, improve dashboarding and monitoring, and perform required system upgrades.

Moving forward, your focus will shift to assisting the engineering team build scalable, performant features and products through education and hands-on coding.  You’ll also keep current on industry trends and best practices.  As we expand, your experience and leadership will be leveraged to hire and manage new ops engineers.

Desired Skills & Experience

Our systems are web/mobile database applications and RESTful APIs. To ensure you hit the ground running, it’s essential that you have the following skills and experience:

  • 2+ years experience with a production SaaS solution
  • 4+ Years experience Ruby on Rails
  • Experience with modern web application development methodologies
  • Experience building large-scale web applications
  • Test automation tools like RSpec, JUnit, etc.
  • SQL, preferably MySQL
  • 2+ years experience supporting large-scale Ruby on Rails applications in an AWS environment (EC2, S3, RDS, EKS)
  • Automation with tools like Ansible, Chef, Terraform, CloudFormation, Jenkins
  • BS in Computer Science, MS preferred – or equivalent experience
  • Web Application/Service coursework preferred
  • You must currently be eligible to work in the USA

Bonus items

  • Front-end experience with EmberJS/React/AngularJS
  • HTML/CSS/JavaScript
  • Personal programming projects, active in the open-source community
  • Experience building native mobile applications
  • Google Analytics, SEO, eCommerce platform (ex. Magento) experience
  • Understanding of digital coupons, SEM, affiliate marketing, and other online marketing concepts

Location:

Center City, Philadelphia PA; WFH Fridays

Compensation:

Salary + health benefits + highly leveraged stock options

Contact

Joe Cairns, VP of Engineer – joe.cairns@thrivecommerce.com

Lead Data Scientist & Developer

Company Overview:

Thrive Commerce is a venture-backed SaaS eCommerce start-up in Center City Philadelphia. We’ve spotted a huge inefficiency in the $3 trillion global eCommerce industry and are currently disrupting it with leading retailers like Advance Auto Parts, eBags, Shoe Carnival and others.

Thrive is bringing new meaning to promotions. No longer are brands stuck in the past with manual processes, a siloed approach, lack of control, and one-size-fits-all strategy. Our Intelligent Promotions Solution empowers brands to efficiently centralize, control and personalize promotions – delivering the right promotion to the right customer in the right place at the right time – for more conversions and growth, and a healthier bottom line.

We’re looking for a Lead Data Scientist specializing in Data and Machine Learning to be part of a great team and play a critical role in taking this mission-critical platform to the next level. This role will be responsible for leading our machine learning/AI development and have a direct impact on product/design decisions. The candidate will also be responsible for implementation, so strong engineering skills are also needed.

Job Description:

Be part of an exciting startup and help design, implement and deploy new platform functionality to client-facing management, integration, and rendering systems. As a member of Thrive’s growing engineering team, you will be responsible for measurably growing revenue for our clients.

  • Design and develop new data pipelines for training, evaluating, and testing Thrive’s customer-facing machine learning models
  • Develop algorithms for ranking promotional content based on consumer browsing history
  • Maintain and improve on existing consumer tracking architecture
  • Write and test production-quality code in new and existing services
  • Implement automation around deployment, testing, and scaling
  • Keep up to date on best practices for modern machine learning pipelines
  • Make recommendations to management on technology stack and tooling to support pipeline development
  • Work in an intensely-paced but flexible startup atmosphere where you’re assessed on results and given the freedom to achieve them
  • Work hard and smart with us from day one to build a SaaS platform that will forever change eCommerce, and have fun doing it

In addition to the above, the ideal candidate will have excellent communication and interpersonal skills, be able to work independently, and to a deadline.

Desired Skills & Experience:

Our systems are web/mobile applications and RESTful APIs. Our data platform targets the JVM. To ensure you hit the ground running, it’s essential that you have the following skills and experience:

  • 0-3+ years experience with a production SaaS solution
  • 2-5+ years professional software engineering
  • 1-2+ years experience building large-scale machine learning pipelines with AWS (Lambda, SageMaker, Athena, DynamoDB)
  • Experience building collaborative filtering models with co-occurrence, matrix factorization, etc.
  • Python, Java, and/or Scala
  • SQL, preferably MySQL
  • Test automation tools like RSpec, JUnit, etc.
  • BS in Computer Science, MS preferred – or equivalent experience

You get bonus points for:

  • Ruby on Rails
  • HTML/CSS/JavaScript
  • Personal programming projects, active in the open-source community
  • Experience building native mobile applications
  • Google Analytics, SEO, eCommerce platform (ex. Magento) experience
  • Understanding of digital coupons, SEM, affiliate marketing, and other online marketing concepts

Location:

Flexible; Philadelphia, PA

Compensation:

Salary + highly leveraged stock options

Contact

Joe Cairns, VP Engineering –  joe.cairns@thrivecommerce.com

Finance

Billing Specialist (Part-time)

Company Overview:

Thrive Commerce LLC is a venture-backed SaaS eCommerce start-up in Philadelphia. We’ve spotted a huge inefficiency in the $1 billion+ digital coupons industry and are currently disrupting it with leading retailers like Gap, Advance Auto Parts, eBags, Francesca’s, Banana Republic and others.

We’re looking for a part-time billing specialist to help ensure clients are billed on-time and payments are made in accordance with the Company’s contracts.

Job Description:

Be part of an exciting startup and help manage the entire billing process for our growing client list. As part of Thrive’s team, you will:

  • Come up with a billing schedule and process based on client contracts
  • Initiate and send invoices to clients
  • Manage the status of accounts and balances
  • Ensure all clients remain informed on outstanding debts and deadlines, issuing past due notices to customers
  • Provide customer support relating to billing questions
  • Provide ongoing reporting on invoicing totals/aging totals/cash receipts

Desired Skills & Experience:

  • Adherence to laws and best practices in dealing with customers, contracts and data
  • Experience in dealing with numbers and processing of financial information
  • Proficiency in English
  • Results-driven and proactive
  • High degree of attention to detail

You get bonus points for:

  • Understanding of Quickbooks Online
  • Degree in financing or accounting
  • Experience as a billing specialist

Location:

Flexible

Compensation:

Hourly

Contact

Scott Bohrer, Co-Founder & CEO | scott@thrivecommerce.com